1. General information
We believe that privacy is part of treating people with respect.
This Privacy Policy explains what personal data we collect when you visit our website, contact us or book one of our offers, why we collect it and how we process it.
We aim to collect only the information necessary to provide our services, communicate with you and fulfil our legal obligations.
If you have any questions about the processing of your personal data, you are always welcome to contact us.
2. Controller
The controller responsible for processing personal data on this website is:
Natalia Balabanova-Madl
Emdener Str. 36
10551 Berlin
Germany
Email: info@discoverkinbaku.com
Phone: +49 176 56997535
3. How we collect and use personal data
Visiting our website
When you visit our website, certain technical information is collected automatically by our hosting provider. This may include:
- browser type and version
- operating system
- referring website
- IP address
- date and time of access
- pages visited
These data are required to ensure the secure and reliable operation of the website and to protect it against misuse. They are not combined with other data sources.
Contacting us
If you contact us by email or through our contact form, we process the information you provide in order to respond to your enquiry and any follow up questions.
We do not share this information with third parties unless this is necessary to process your request or required by law.
Your data will be retained only for as long as necessary to process your enquiry or to comply with legal obligations.
Bookings and purchases
When you register for a workshop, coaching session or other offer, or purchase a product through our website, we process the personal information necessary to complete your booking, communicate with you, issue invoices and comply with our legal obligations.
Your data is stored only for as long as required for these purposes and in accordance with applicable statutory retention periods.
Payments
Payments are processed either by bank transfer or through external payment service providers such as PayPal or Stripe.
Payment data is processed by the respective provider in accordance with its own privacy policy. We do not store credit card information ourselves.
4. Cookies
Our website uses cookies to ensure its proper functioning and to improve your browsing experience.
Some cookies are technically necessary for the operation of the website. Others are used only with your consent, for example to analyse website usage through Google Analytics.
You can manage or withdraw your consent to optional cookies at any time through your browser settings or our cookie banner.
5. Analytics
This website uses Matomo Analytics, a web analytics service provided by https://matomo.org.
Matomo Analytics uses cookies that help us understand how visitors use our website. The information generated by these cookies may be transmitted to and processed by Matomo Analytics.
Matamo Analytics is used only with your consent. You may withdraw your consent at any time through the cookie settings on our website.
Further information about how Matamo processes personal data can be found in Matamo’s Privacy Policy.
6. Data security
To protect the transmission of confidential information, this website uses SSL/TLS encryption.
Despite all reasonable technical and organisational measures, data transmission over the internet can never be guaranteed to be completely secure.
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- request access to your personal data
- request correction of inaccurate personal data
- request deletion of your personal data where legally permissible
- request restriction of processing
- object to the processing of your personal data where permitted by law
- receive your personal data in a portable format where applicable
- withdraw your consent at any time for future processing
- lodge a complaint with the competent data protection supervisory authority
If you would like to exercise any of these rights, please contact us using the details above.
8. Promotional emails
We object to the use of the contact details published on this website for sending unsolicited advertising or promotional material.
We reserve the right to take legal action against the unsolicited sending of advertising, including spam emails.
9. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:
Natalia Balabanova-Madl
Emdener Str. 36
10551 Berlin
Germany
Email: info@discoverkinbaku.com
Last updated: August 2026